Support models

Each Business is Different

We can be as flexible or structured as you need - Contact us for pricing.

Hourly Model

Support on an hourly basis*

Minimum 1 hour

Billed in 15min intervals after 1st hour

Tiered Support Model: 1

Monthly Support Agreement:

10 hours of Remote Online or Phone Support
On-Site at Hourly Rate*
5 hour Response Time**

Tiered Support Model: 2

Monthly Support Agreement:

15 hours of Remote Online or Phone Support
On-Site at Hourly Rate*
2 hour Response Time**

Tiered Support Model: 3

Monthly Support Agreement:

20 hours of Remote Online or Phone Support
5 hours On-Site Support*
1 hour Response Time**

*All On-Site work must be scheduled

**All Response Times are for Online or Phone Support Only