AptaTech

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AptaTech

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Support models

Each Business is Different

We can be as flexible or structured as you need - Contact us for pricing. 

Hourly Model

Support on an hourly basis*

Minimum 1 hour 

Billed in 15min intervals after 1st hour 


Tiered Support Model: 1

Monthly Support Agreement:

  • 10 hours of Remote Online or Phone Support
  • On-Site at Hourly Rate*
  • 5 hour Response Time**

Tiered Support Model: 2

 Monthly Support Agreement:

  • 15 hours of Remote Online or Phone Support
  • On-Site at Hourly Rate*
  • 2 hour Response Time**

Tiered Support Model: 3

 Monthly Support Agreement:

  • 20 hours of Remote Online or Phone Support
  • 5 hours On-Site Support*
  • 1 hour Response Time**

*All On-Site work must be scheduled

**All Response Times are for Online or Phone Support Only

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